online shipping & returns

 

 

 

We are delighted to offer FREE worldwide shipping on all purchases.

We have teamed up with An Post, the Irish postal service to ensure your parcel is safely delivered to you wherever you are.

 

Shipping 

All of the items on our website are in stock in our Dublin studio.

Orders placed before 2pm will be dispatched on that day, otherwise on the following business day.

We ship Monday - Friday excluding Bank and Public holidays.

All items will be sent by tracked mail via An Post and will require a signature on delivery.

Please bear this in mind when giving a delivery address. 

If you require expedited shipping please contact us at studiovivienwalsh@gmail.com

Overseas deliveries may be subject to import duties and/or taxes, which you will be responsible for.

 

Returns

You may return any unsuitable item within 7 days of receipt.

If any item you have ordered is unsuitable you must notify us within 48 hours of receipt by email at studiovivienwalsh@gmail.com and obtain a Returns Authorisation Number.

Please include your original receipt and write the Returns Authorisation Number on the receipt.

Any items that do not have this authorisation number will not be accepted.

We will be happy to exchange or refund returned items provided the items are returned in new and unused condition, in the original packaging and with all labels intact within 7 days of receiving you Returns Authorisation Number.

For hygiene reasons pierced earrings and hair accessories may not be exchanged or returned.
This policy does not affect your statutory rights.

Except in the case of faulty items you will be responsible for the cost of returning the goods to us.

It is advisable to send items by registered mail and keep your proof of posting as we cannot be responsible for goods lost or damaged in transit.

 

If you have any further questions you may contact us here.

vivien walsh rings